POSITION OVERVIEW (Explain general purpose of position/what are the goals):
The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress. S/he must assure clients receive appropriate information and referrals to obtain and maintain housing.
KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals):
· Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals
· Meet weekly with client to assist with the achievement of individual service plan goals
· Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions
· Document case management activities in accordance with agency and funding source guidelines and procedures
· Achieve monthly placement quota, as assigned
· Facilitate workshops, groups and escort clients as applicable
· Attend staff meetings and trainings to enhance skills that are related to job function
· Must be able to work flexible, alternate schedules
ADDITIONAL FUNCTIONS MAY INCLUDE (List additional functions needed to reach goals):
· Perform other related duties
EDUCATIONAL / TRAINING REQUIRED (List all that is required to achieve this position):
· Bachelors preferred
· Associates considered with 3 years of experience working with homeless population
EXPERIENCE REQUIRED / LANGUAGE PREFERENCE (List what the desire to reach goals):
· Knowledge of women’s and mental health issues, addiction and homelessness.
· Bilingual a plus
COMPUTER SKILLS REQUIRED (List the computer skills needed):
· Basic Computer Skills
The candidate should be able to read documents for analytical purposes